Health plan communications put too much focus on bills and fees

2017-04-10T08:30:04+00:00

The below article was posted by benefitspro.com on March 29, 2017 and was written by Marlene Y. Satter. Photo Source benefitspro.com If they want greater engagement from their insureds, health plans should tone down the communications about bills and fees, but that doesn’t mean insureds don’t want to hear from them. In fact, [...]