Plan Members Can Now Access RealTimeChoices on the Diversified Member Portal!


As part of the continued enhancements to our member portal, we have added a section completely dedicated to RealTimeChoices! Now when members login to their Diversified account, they will see a RealTimeChoices tab that contains important program materials, contact information and a link to compare providers. We think this is a much more efficient way [...]

Plan Members Can Now Access RealTimeChoices on the Diversified Member Portal!2016-06-02T21:16:10+00:00

Introducing the Diversified Group ‘My Flex’ App!


Account Access As Mobile As You Are! Have the account information you need, right when you need it most! Our new My Flex mobile app makes it easy to manage your flex spending account on the go. Our secure mobile app offers the following features: Free smart phone app available for any Apple or Android [...]

Introducing the Diversified Group ‘My Flex’ App!2015-10-08T20:51:47+00:00

Partners Rx is Now Magellan Rx


As you may be aware, Magellan Rx purchased Partners Rx last year. You will start to see the changes of this merger beginning in January 2015. These changes include: a new logo, a new customer service phone line and new processing information for the pharmacist. Upon your group's 2015 renewal, new ID cards will be [...]

Partners Rx is Now Magellan Rx2015-03-13T18:38:25+00:00

Important Information Regarding Email Encryption


Microsoft Encrypted Email Account Set-Up Guide Microsoft recently made some enhancements to the secure email system we use to send and receive encrypted emails. If you haven't already, the next time you receive an encrypted email from Diversified Group, it may ask you to create an account again before you can view any secure emails. [...]

Important Information Regarding Email Encryption2015-03-13T18:26:35+00:00

DG Announcement – Enhanced ID Card Delivery to Participants!


You asked and we your mailbox! As part of our continued effort to streamline processes and get ID cards out FASTER - we will start mailing cards directly to employee's homes beginning March 17, 2014. This change will allow us to issue cards on a daily basis - getting them to members faster and reducing the amount of [...]

DG Announcement – Enhanced ID Card Delivery to Participants!2015-03-13T18:00:39+00:00

DG Announcement – New Claims Mailing Address


Announcement: New Claims Address We are excited to announce that we recently changed mail services vendors.  We have partnered with BancTec, a leader in business process outsourcing (BPO).  They offer improved technology, multiple service locations and the ability to enhance our business continuity capabilities. Diversified Administration Corporation P.O. Box 225829 Dallas, TX 75222-5829   We have a forwarding process in place for [...]

DG Announcement – New Claims Mailing Address2015-03-13T17:57:57+00:00