There are many parts of your health plan that all work together to help deliver quality care to your employees and their families. For many of us, the health care system is clumsy, intimidating and often times difficult to use, especially if you don’t use the plan often or have never used it before. Care Coordination helps to solve some of these challenges by linking all the important pieces of your Plan together – Patient Advocacy—Disease Management— Wellness Programming—Pre-Certification—Case Management, etc. – for your members simplifying their health care experience with fewer phone calls, questions and confusion.
DAC clients that have implemented the Care Coordination program are seeing happier employees, reduced burden on the HR Department and in some cases a reduction in paid claims without having to reduce benefits or shift costs. This proactive program also teaches members how to effectively navigate the health care system when they need it most. This assistance ultimately improves employee morale and overall satisfaction with the benefit plan. PROGRAM HIGHLIGHTS: Toll-Free Employee Help-Line where often times one phone call helps with all the tasks below. Integrated Customer Service (claims review, provider look-up, etc.) Integrated Case Management (Pre-certification, Case Management, etc.) Physician Coordination   Patient Advocacy   Physician Coordination   Nurse Coach   Defragmentation of the healthcare system   Helps to reduce waste and duplication of medical treatments   Educates & Empowers participants—This can be particularly helpful with members enrolled in many of the Consumer Driven Health Plans now in the market.      For more information on DAC Care Coordination program, please contact your Diversified Sales Representative at (888) 322-2524 or email us at dgb.marketing@dgb-online.com.